Monday, October 15, 2007

A dog and his vomit...

I have been battling the bank for two weeks now. Oh, the joy. While we have gotten most of our $774 in overdraft fees back we are still out $237. ARG...$237 is a stinkin lot of money.

So I have climbed my way to the top of the "said" yet un-named bank. I have been called liar, told I'm not being fair and been completely ingnored. In fact it took this bank an entire week to get back to me. But they felt bad about this delay so they gave us $150 back. Oh, how sweet. I know what they were thinking - let's give her a little more of her money back and maybe she'll get off our back. HAHAHA - Knock, knock...guess who's there...it's me, it's me....I have not gone away.

So today I met with yet another bank person. I got nowhere. In fact the lady spent most of the time talking about her history of bank problems - and then about the gas prices, and then about the increase in the cost of eggs and a galloon of milk. I felt like I was in an episode of "PeeWee's Playhouse." I was on the edge of my seat waiting for the word of the day...

The banker went on to tell me that whatever I do I should not close my account and go to another bank. She said that would be foolish. As I have now learned the "ins and outs" of said bank, so this would never happen again. She said if I moved my account to another bank I would just have to learn this lesson all over again. Umm...Ok, probably some truth to that...but nope, not buying it. Nice effort - poor approach.

Before I left I handed the bank lady a complaint letter. I asked her to please give it to her manager and let him know that I will be mailing the same letter to The Federal Bank of Cleveland, The Atterony General, and Commissioner of Commerce and the BBB. She said, "that's great, you shoud submit complaints to them, more people should do what you are doing, then maybe we wouldn't be taken advantage of so often..." It was unbelievable, she was my personal cheerleader. Amazing.

Proverbs 26:11 says, "As a dog returns to its vomit, so a fool repeats his folly."

I will be moving banks. It would be foolish not to...

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